+1 (786) 405-5564 (EEUU)

Shipping and returns policies

All shipments made by www.pajaromacua.com are supported by shipping easy, we ship safely to any place in the United States. All deliveries will be delivered with an acceptance of receipt called a shipping order.
Once your product is shipped, you will receive a notification to the email registered at the time of purchase, indicating the tracking number used to ship your product for tracking purposes.

Shipping Costs and Free Shipping

The shipping charge is for free to all the country for purchases equal or greater than $50 US Dollars. For purchases below this value, the shipping cost will be determined by our purchasing system in each particular case depending on the destination, weight and volume of the package. This value will be calculated in the purchase process and you will be informed at the time of order settlement, before you make the payment.

Delivery times

The delivery time for all products purchased in our online store range between 5 to 7 working days for delivery, which will be counted from the confirmation of your payment by Macua Bird and analyzing the shipping data, which may take (1) one working day. For orders made during weekends or holidays, keep in mind that orders will be shipped only on business days which are cataloged as Monday through Friday, excluding Saturdays, Sundays and U.S. national holidays.

Mistakes, unconformities or returns in the delivery of the product.

For the claim to be valid, you must keep the original packaging, accessories and manuals, and do not show any evidence of use.
If the delivered product is not the correct one, you will have (15) calendar days from the time of delivery to report the mistake and ask for an exchange by sending an email to [email protected]. Once the email is received, the case will be analyzed and it will be confirmed whether or not it was a mistake made by www.pajaromacua.com who, if so, will assume the cost of collecting the product and sending the new one. 

For any questions, concerns, inquiries, purchases and shipments in our virtual store, please contact us by e-mail: [email protected]