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Shipping and returns policies

All shipments made by www.pajaromacua.com are supported by shipping easy, we deliver safely to where you need it in the United States. All deliveries will be accompanied by an acknowledgment of receipt called dispatch order.

Once your product is shipped, you will receive a notification to the email registered at the time of purchase, indicating the guide number with which your product was dispatched for its respective follow-up.

Shipping and Shipping Costs Free

Shipping of orders is free throughout the country for purchases equal to or greater than $ 50 dollars. For purchases below this value, the shipping cost will be determined by our purchasing system in each particular case depending on the destination, weight and volume of the package. This value will be calculated in the purchase process and will be informed to you at the time of settlement of the order, before you make the payment.

Delivery times

The delivery time for all products purchased in our virtual store ranges between 5 to 7 business days for delivery, which will be counted from the confirmation of your payment by Pájaro Macua and the analysis of the shipping data, which may take (1) one business day.

For orders placed on weekends or holidays, keep in mind that orders will be shipped only on business days which are cataloged from Monday to Friday, excluding Saturdays, Sundays and national holidays in the United States.

Errors, non-conformities or returns in the delivery of the product

For the claim to be valid you must keep the original packaging, accessories and manuals; in addition to not showing use.

If the product delivered is not correct, you will have (15) calendar days from the moment of delivery to report the error and request the change, by sending an email to [email protected] Once the email is received, the analysis of the case, it will be confirmed whether or not it was an error of www.pajaromacua.com who, if so, will assume the value of collecting the product and shipping the new product.


For any questions, queries, about purchases and shipments in our virtual store, contact the email: [email protected]